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SUMMARY

"Summary"
The members of the wait staff face different challenging situation during the course of routine work. Which they should be able to handle sensibly with confidence. Guest of various age groups visit the restaurant for their needs.Physically challenged guests need to be shown great care and concern and special attention should be given to them. There could be many situations other than the once discussed here-the management should device a policy to deal with such situations and empower the staff to handle them accordingly. The staff should be trained regularly to handle various situations so as to ensure good meal experience, strong relationship with guests, and safety on the people.

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